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Orbit Digital
AI & Automation
01
/ 07

Practical AI and automation workflows for service businesses.

Your phone goes quiet at 5pm but the missed-call backlog doesn't. Quote follow-ups sit in someone's head. Review requests never go out. We automate the repeatable parts so fewer things slip through - without shipping risky AI at your customers.

Best for

Businesses where leads, reviews, reminders, reporting, onboarding or admin tasks are too manual.

From
from A$750
What you get

In the box.

  • Website enquiry alerts to the right person
  • Lead follow-up workflows (email, SMS, CRM tasks)
  • Review request workflows after jobs complete
  • Booking and appointment reminders
  • Quote follow-up reminders
  • CRM or spreadsheet updates and simple reporting
  • Internal task notifications
  • Private AI assistants where appropriate (ops, sales or support)
How it works

The process.

  1. 01

    Use case

    We pick the workflows worth automating - the ones where manual work is actually costing time or losing leads.

  2. 02

    Design

    Diagrammed triggers, branches and actions, plus human-approval rules for anything customer-facing.

  3. 03

    Build

    Implemented on the tools you already pay for where possible. You keep ownership.

  4. 04

    Handover

    Plain-English documentation, a 30-day tuning window, and optional ongoing monitoring.

What's not included
  • Complex multi-system integrations beyond the scoped workflows
  • Sending high-volume cold outreach (we won't build spam tools)
Connects to

Automations often follow website fixes or builds, and feed into monitoring.

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AI & Automation

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