Systems Integration
Your business systems should talk to each other.
Connect the platforms your teams already use so information can move reliably without someone manually copying it from one place to another.
Where this can help.
- Duplicate data entry
- Delayed handoffs
- Conflicting or incomplete records
- Manual reconciliation
- Unreliable integrations
What the work can include.
- Platform APIs and middleware
- One-way and bidirectional data exchange
- Customer, user, status and field mapping
- Event-driven and scheduled workflows
- Retries, reconciliation, validation and exception handling
- Monitoring, documentation and handover
From understanding the problem to supporting the finished system.
- 01
Understand
Understand the process, the systems involved and the desired outcome.
- 02
Design
Agree ownership, scope and safeguards before implementation.
- 03
Build and test
Implement and test the solution, including failures and exceptions.
- 04
Deploy and support
Plan monitoring, documentation, handover or continued support.
Work directly with me for end-to-end delivery, or bring me into an existing IT or development team.
Which systems are creating extra work for your team?
From a small technical fix to a multi-system project, you can start with the business problem. Tell me a little about it and I'll come back with a practical next step.